PRIVACY POLICY
WEBSITE PRIVACY POLICY
This Policy governs the use of personal data which you provide to us via our website. Personal data is any or all data relating to a natural person who is identified, or can be identified, from the data.
Cooke & Co. (“we” “our”, “us”) respects your privacy. We understand how your personal data is used and shared online matters to you, and we take the privacy of those who visit our website (“the Site”) very seriously. We will not collect any data other than when you contact us, and we will always process that data in compliance with the law. Our site may contain links to other sites, and be aware that if you choose to click on those links, your data may be processed by other organisations hosting those sites. We cannot control or monitor this, and you should have regard to their Privacy Policies. Please read this Privacy Policy carefully, and ensure you understand it. When you first use our Site, this is taken to be agreement to this Policy. If you do not accept the Policy, then you should stop using the Site immediately.
Who we are
the Site is owned and operated by Southampton Accountants Limited t/a Cooke & Co.
registered office Meon House, 189 Portswood Road, Southampton SO17 2NF
registered in England and Wales company number 07580631
we are a member of and regulated by the Association of Chartered Certified Accountants
Your rights
You have certain rights as a data subject under the General Data Protection Regulation (GDPR), which governs the collection, processing and disposal of personal data by organisations such as ours.
In relation to personal data about you, you have the right:
to be informed about how and why we collect and use the data
to be given access to the data we hold to have any inaccurate or incomplete data rectified
to ask us to delete personal data, earlier than we might already dispose of it
to prevent us from processing the data further
to object to us using the data for particular purposes
We provide contact details at the end of this Policy for you to use if you have any complaint about our processing of your personal data. If you are not satisfied with the way we deal with this issue, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the body in charge of supervising personal data use in the UK.
What data do we collect?
If you communicate with us by e-mail, we will collect your name and e-mail address and any other content that you send to us in the body of the mail. We do not collect any other personal data by any other method and in particular, we do not place cookies on our Site.
How is your data used? We will process and store your data securely, and we will only keep it for as long as we need it for the purpose(s) for which it was collected. In relation to the data we do collect, as laid out in the section above, together with all data you provide by methods other than using our Site and email, full details are set out in our separate Practice PRIVACY NOTICE available by request or from our website and answers the following questions:
How is your data used?
How and where do we store your data?
Accessing your data
Contact Details
If you have any questions about the Site or this Policy, or you wish to make a Subject Access Request, then please contact us as follows, making your request or query clear.
e-mail: enquiries@cooke-co.co.uk
telephone: 02380558804
postal address: Meon House, 189 Portswood Road, Southampton SO17 2NF
Amending the Policy
We may change this policy from time to time, in response to changes in the law or for operational reasons. Any changes will immediately be posted on the Site and you will be deemed to have accepted the amended Policy if you continue to use the Site afterwards. You should therefore regularly review this Policy.
PRACTICE PRIVACY POLICY
The Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation (“GDPR”) impose certain legal obligations in connection with the processing of personal data. Cooke & Co is a data controller within the meaning of the GDPR and we process personal data. Should you wish to contact the Data Protection Manager in relation to this Privacy Notice our details are as follows:
Data Protection Manager
Email address: enquiries@cooke-co.co.uk
Telephone number: 023 8055 8804.
The ICO’s contact details are as follows: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Telephone number: 0303 1231113
We may amend this privacy notice from time to time. If we do so, we will supply you with and/or otherwise make available to you a copy of the amended privacy notice on our website www.cooke-co.co.uk.
Where we act as a data processor on behalf of a data controller (for example, when processing payroll), we provide an additional schedule setting out required information as part of that agreement. That additional schedule should be read in conjunction with this privacy notice.
The purposes for which we intend to process personal data
We intend to process personal data for the following purposes:
to enable us to supply professional services to you as our client
to fulfil our obligations under relevant laws in force from time to time (e.g. the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (“MLR 2017”))
to comply with professional obligations to which we are subject as a member of the Association of Chartered Certified Accountants
to use in the investigation and/or defence of potential complaints, disciplinary proceedings and legal proceedings
to enable us to invoice you for our services and investigate/address any attendant fee disputes that may have arisen
to contact you about other services we provide which may be of interest to you if you have consented to us doing so
The legal bases for our intended processing of personal data
Our intended processing of personal data has the following legal bases:
at the time you instructed us to act, you gave consent to us processing your personal data for the purposes listed above
the processing is necessary for the performance of our contract with you
the processing is necessary for compliance with legal obligations to which we are subject (e.g. MLR 2017)
the processing is necessary for the purposes of the following legitimate interests which we pursue: investigating/defending legal claims.
It is a requirement of our contract with you that you provide us with the personal data that we request. If you do not provide the information that we request, we may not be able to provide professional services to you. If this is the case, we will not be able to commence acting or will need to cease to act.
Categories of personal data collected
Special Category data for example, race/religion/health, other personal data.
Source of personal data collected
Former accountants, employers, family members, your other professional advisers, Government Bodies from publicly accessible sources.
Persons/organisations to whom we may give personal data
We may share your personal data with:
HM Revenue & Customs and other Government Departments for the performance of our contract with you
any third parties with whom you require or permit us to correspond
subcontractors
an alternate appointed by us in the event of incapacity or death
tax insurance providers
professional indemnity insurers
our professional body (the Association of Chartered Certified Accountants) and/or the Office of Professional Body Anti-Money Laundering Supervisors (OPBAS) in relation to practice assurance and/or the requirements of MLR 2017 (or any similar legislation)
If the law allows or requires us to do so, we may share your personal data with:
• the police and law enforcement agencies
• courts and tribunals
• the Information Commissioner’s Office (“ICO”).
We may need to share your personal data with the third parties identified above in order to comply with our legal obligations, including our legal obligations to you. If you ask us not to share your personal data with such third parties we may need to cease to act.